Microsoft Technologies

From low-code apps and automated workflows to full ERP and CRM implementations, we design, deliver, and manage enterprise Microsoft solutions for the Department of War, federal civilian agencies, and commercial organizations operating in regulated environments.

Case Studies

What We Deliver

HyerTek delivers end-to-end Microsoft solutions across the Power Platform, Dynamics 365, Microsoft 365, and Copilot ecosystems. We don't just know these products — we architect, build, deploy, and manage them in production environments across the Department of Defense, federal civilian agencies, and commercial organizations. From a single Power App replacing a spreadsheet to a full Dynamics 365 Finance implementation spanning multiple entities, our team brings the same depth to every engagement: real platform architecture, real governance, and real delivery in GCC, GCC High, and IL2 through IL6 environments.

Power Apps
Spreadsheets, Access databases, and InfoPath forms weren't built to run enterprise operations — but most organizations still rely on them. We replace that patchwork with Microsoft Power Apps on Dataverse: model-driven apps for complex workflows like case management, personnel tracking, and service requests, canvas apps for mobile-first field tools. Security roles, business rules, and integrations wired in from day one.
Microsoft Power Automate workflow automation for government agencies Power Automate
If your team is chasing approvals over email, copying data between systems, or running processes out of spreadsheets — that's what Microsoft Power Automate fixes. Cloud flows for approvals, notifications, and system-to-system data movement. Desktop flows (RPA) for legacy applications without APIs. Multi-stage orchestrations spanning SharePoint, Dynamics 365, Teams, and external systems so work moves without someone pushing it.
Microsoft Power BI dashboards and Microsoft Fabric analytics for federal agencies Power BI & Fabric
Static spreadsheets don't support decisions — they delay them. Microsoft Power BI and Microsoft Fabric connect to Dataverse, SQL Server, SharePoint, and REST APIs to give leaders real-time visibility into readiness, financials, workforce metrics, and program performance. Row-level security, deployment pipelines, composite models, and enterprise semantic models keep everything governed at scale.
Microsoft Power Pages portal development for government Power Pages
Not every user belongs inside your tenant. Microsoft Power Pages lets you stand up secure, external-facing portals for constituent services, vendor intake, case submission, and partner collaboration — all backed by Dataverse. Identity management, table permissions, and web roles make sure the right people see the right data and nothing more.
Microsoft Copilot Studio and AI Builder for federal agencies Copilot Studio & AI Builder
Your team shouldn't have to dig through SharePoint folders to find an answer. Microsoft Copilot Studio agents and AI Builder models put organizational knowledge at their fingertips — help desks, onboarding, policy Q&A, operational support, all trained on your data. AI Builder handles form processing, document extraction, classification, and prediction so people focus on decisions instead of data entry.
Microsoft Dynamics 365 Sales CRM implementation for government Dynamics 365 Sales
Pipeline visibility, relationship intelligence, and forecasting your team can actually trust. Microsoft Dynamics 365 Sales brings lead and opportunity management, business process flows, competitor tracking, and LinkedIn Sales Navigator into one platform. Configured around how your organization sells — territory structures, approval gates, reporting hierarchies that match your org, not a default demo.
Microsoft Dynamics 365 Customer Service implementation for federal agencies Dynamics 365 Customer Service
Fragmented ticketing and email-based triage don't scale. Microsoft Dynamics 365 Customer Service unifies case management, SLA enforcement, automated routing, knowledge articles, and omni-channel engagement in one platform. Every interaction tracked, every resolution auditable — your team spends time solving problems instead of searching for context.
Microsoft Dynamics 365 Field Service implementation for government and defense Dynamics 365 Field Service
Mobile workforces, inspections, and maintenance operations need tools that work where they work — including disconnected environments. Microsoft Dynamics 365 Field Service delivers work orders, resource scheduling, asset tracking, and mobile technician experiences. Connected Field Service ties equipment telemetry to automated triggers so issues get addressed before they become failures.
Microsoft Dynamics 365 Finance ERP implementation for federal government Dynamics 365 Finance
General ledger, AP, AR, budgeting, fixed assets, project accounting, and financial reporting — Microsoft Dynamics 365 Finance handles the full financial lifecycle. Configured for federal accounting standards, fund accounting, multi-entity consolidation, and compliance reporting. Financial dimensions and posting profiles that map to how your organization actually tracks money.
Microsoft Dynamics 365 Supply Chain Management implementation for government Dynamics 365 Supply Chain Management
Procurement, inventory, warehouse operations, and demand planning disconnected from financial controls is a visibility problem waiting to become an audit finding. Microsoft Dynamics 365 Supply Chain Management connects the full chain — asset management, production planning, vendor collaboration — so leadership knows what's on hand, what's on order, and what's at risk.

 


Customer Outcomes

  • Consolidated enterprise operations on a unified Microsoft platform, reducing tool sprawl, shadow IT, and licensing waste.
  • Automated manual workflows and approval processes, cutting cycle times from days to minutes and improving compliance posture.
  • Real-time dashboards and analytics that give leadership actionable visibility across operations, readiness, financials, and program performance.
  • Structured CRM and ERP implementations that replace disconnected systems with governed, auditable business processes.
  • External portals and constituent-facing services that extend platform capabilities beyond the firewall without compromising security.
  • AI-powered assistants and document processing that reduce support burden and accelerate access to organizational knowledge.
  • Scalable, governed platform environments with proper ALM, security architecture, and data governance from day one.
  • Federal-ready deployments across GCC, GCC High, and IL4/IL5 environments that meet DoD and federal civilian compliance requirements.

Solution Offerings: LynxSuite, Built On Microsoft Technology, Built for the Mission

HyerTek's Lynx Platform suite is built entirely on Microsoft Power Platform and Dynamics 365, available across GCC, GCC High, and IL2 through IL5 environments. The suite gives organizational leaders a unified operating picture: PeopleLynx™ tracks who's ready, MissionLynx™ tracks what's planned, OpsLynx™ tracks all facets of mission operations, and KnowledgeLynx™ ensures institutional knowledge is captured and curated. No more spreadsheets, shared drives, and disconnected legacy tools. One governed, scalable, AI-enabled platform connecting people, operations, and knowledge in a single environment.

View LynxSuite Offerings

Latest News

HyerTek Launches Microsoft Technologies Roundtable Series For Government
February 4, 2026

HyerTek announced the launch of a biweekly roundtable series focused on Microsoft Power Platform, Dynamics 365, and AI.

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Power BI For Dummies®, 2nd Edition Authored by HyerTek CEO Hits Bookshelves
February 3, 2026

Power BI For Dummies®, 2nd Edition will be released in January 2026, providing an updated and accessible guide to Microsoft Power BI as well as Microsoft Fabric and Copilot.

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HyerTek Launches PeopleLynx™, KnowledgeLynx™, and OpsLynx™ Solution Accelerators
February 3, 2026

HyerTek announced the launch of solution accelerators built on the Microsoft Power Platform.

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