Use Cases

Transforming the Legacy ERP for the Modern Workforce

Challenge

An international development organization headquartered in the Washington, D.C. area relied on a legacy ERP system to manage core business functions, including finance, procurement, inventory, and human resources. While the system had been in place for years, it was increasingly unable to meet modern operational demands, especially after the ERP lost vendor support at the end of calendar year 2026.

Over time, the ERP environment became heavily customized, challenging to maintain, and disconnected from newer digital tools. Core processes required manual workarounds, offline
spreadsheets, and point-to-point integrations to compensate for system limitations.

This resulted in several critical challenges:

• Slow and rigid business processes, with changes requiring extensive development cycles.
• Limited visibility into real-time operational and financial data across departments.
• High operational risk due to aging infrastructure, unsupported components, and knowledge silos.
• Difficulty integrating with modern cloud platforms, analytics tools, and automation solutions.
• Rising maintenance costs and dependency on specialized legacy skill sets.

Leadership recognized that continuing to invest in the legacy ERP constrained agility, innovation, and scalability — and that modernization was essential to support future growth and digital transformation goals.

Solution

Partnering with HyerTek, the organization embarked on a phased ERP modernization initiative designed to reduce risk while delivering immediate business value. Rather than a disruptive “rip-and-replace” approach, HyerTek guided a strategic transformation leveraging cloud platforms, low-code capabilities, and modern integration patterns.

The solution included:

• ERP modernization roadmap, defining which capabilities to retire, refactor, or extend based on business priority.
• Cloud-enabled architecture using Microsoft Azure to decouple legacy dependencies and improve scalability and resilience.
• Power Platform extensions to modernize user experiences, automate workflows, and reduce customization inside the core ERP.
• API-driven integrations, enabling real-time data exchange with downstream systems, analytics platforms, and external partners.
• Enhanced reporting and dashboards using Power BI, delivering near real-time operational and financial insights.

This approach allowed the organization to preserve critical ERP functionality while progressively modernizing processes, interfaces, and data access — without disrupting day-to-day operations.

Impact

The ERP modernization initiative delivered measurable improvements in efficiency, visibility, and operational resilience.

Key outcomes included:

• Reduced process cycle times by automating approvals, data entry, and exception handling.
• Improved data accuracy and consistency through system integration and elimination of manual workarounds.
• Real-time visibility into financial and operational performance across business units.
• Lower long-term maintenance costs by reducing custom code and legacy dependencies.
• Increased business agility, enabling teams to adapt processes without major ERP reconfiguration.

The organization shifted from a system-centered ERP model to a business-centered digital platform that supported innovation and growth.

Outcome

What began as an effort to address ERP limitations evolved into a broader digital transformation initiative.

With HyerTek’s guidance on technical roadmapping and vendor selection, the organization successfully modernized its legacy ERP environment into a scalable, cloud-enabled ecosystem, improving performance, reducing risk, and empowering business users with modern tools. The result was a future-ready enterprise platform that could support evolving business needs while maximizing the value of existing ERP investments.

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