Lynx360™

Lynx360™ is the unified portal experience that brings HyerTek's solution accelerators—PeopleLynx™, KnowledgeLynx™, OpsLynx™, and MissionLynx™—into a single, integrated operating environment built on the Microsoft Power Platform and Dynamics 365. It is the single pane of glass that connects your people, knowledge, operations, and mission data in one place.

Instead of switching between disconnected tools, spreadsheets, and legacy systems, leaders and operators access one portal that integrates workforce management, training and compliance, service operations, and mission planning—all sharing the same data, security model, and platform. Role-based views ensure every user sees exactly what they need, from executive dashboards to frontline task lists.

Each module works independently, but together they create a unified operating picture that no single tool can deliver.

The Four Pillars of Lynx360™

PeopleLynx™ — Workforce & Personnel Readiness
"Are our people ready?"

Manage positions, personnel, skills, certifications, and readiness status in one operational view. Know who you have, what they're qualified to do, and where gaps exist—before they become problems.

• Position-based workforce management
• Skills, certifications, and clearance tracking
• Onboarding and offboarding automation

KnowledgeLynx™ — Training, Compliance & Expertise Management
"Do our people know what they need to know?"

Centralize training programs, compliance tracking, and subject matter expertise. Know who's trained, who's due, and who your experts are—with automated alerts, enrollment workflows, and AI-assisted knowledge discovery.

• Training program and completion management
• Certification and credential tracking
• Subject matter expert registry

OpsLynx™ — Service Operations, Asset & Logistics Management
"Are our services running and our assets accounted for?"

Manage operational services, physical assets, fleet vehicles, equipment inventories, and logistics workflows in a single system built on Dynamics 365 Customer Service. OpsLynx™ brings ITSM discipline to service requests while providing full lifecycle asset management—from procurement and assignment through maintenance and disposition. Whether it's an IT help desk ticket, a vehicle fleet, or a kit of exercise equipment deployed to the field, OpsLynx™ tracks it.

• Service request intake, routing, and case management
• Asset lifecycle management—individual equipment, installed infrastructure, and kits
• Fleet and vehicle management
• Inventory tracking and supply chain visibility
• Equipment checkout, assignment, and custody tracking
• Workflow, approvals, escalations, and SLA tracking
• Procurement and logistics coordination
• Decision and change audit trails

MissionLynx™ — Event, Exercise & Mission Planning
"Are our operations ready?"

Plan, coordinate, and execute events, exercises, and mission activities with full visibility into personnel assignments, resource requirements, venue scheduling, and logistics. MissionLynx™ replaces disconnected planning tools and calendar spreadsheets with a coordinated execution environment.

• Exercise and event lifecycle management
• Long-range calendar and scheduling
• Venue, resource, and logistics coordination
• Personnel assignment and travel integration
• After-action reporting and lessons learned

What Lynx360™ Solves

Every organization—whether a federal agency or a commercial enterprise—faces the same challenge: critical operational data lives in too many places.

• Personnel records in one system. Training compliance in another.
• Service requests tracked in email. Operational schedules in spreadsheets.
• Decisions made on stale information because nobody has a unified view.

Lynx360™ eliminates the silos. It provides a single pane of glass where authorized users see exactly what they need—personalized by role, filtered by mission, and backed by a single source of truth in Microsoft Dataverse.

How the Modules Connect

Lynx360™ is not four separate applications sharing a brand. It is a unified data architecture where every module reads from and writes to the same Microsoft Dataverse environment. This means:

• When a person completes training in KnowledgeLynx™, their readiness score updates in PeopleLynx™ automatically.
• When an exercise is created in MissionLynx™, personnel assignments, venue bookings, equipment checkout, and service requests flow through PeopleLynx™ and OpsLynx™.
• When a service request in OpsLynx™ requires policy acknowledgement, KnowledgeLynx™ enforces SOP compliance before the request moves forward.
• When equipment is assigned to a person in OpsLynx™, the asset record links to their PeopleLynx™ personnel profile—creating a complete custody chain.
• When a kit is deployed for an exercise, OpsLynx™ tracks every component while MissionLynx™ ties it to the mission it supports.
• When a position is vacated in PeopleLynx™, KnowledgeLynx™ flags critical expertise at risk and OpsLynx™ initiates the offboarding workflow and equipment return.

One data model. One security boundary. One answer to "Are we ready?"

Lynx360™ Customer Profiles

• Defense & Military Organizations
  Combatant commands, service components, and defense agencies that manage workforce readiness, exercise planning, operational services, and training compliance across complex joint environments. Lynx360™ connects J1 (personnel), J7 (exercises and training), and operational support functions into a single operational picture.
• Federal Civilian Agencies
  Agencies managing distributed workforces, mandatory training programs, service delivery operations, and multi-office coordination. Lynx360™ replaces fragmented SharePoint sites, email-based workflows, and disconnected tracking systems with a governed, auditable platform.
• State & Local Government
  Departments and agencies that need workforce management, training compliance, and service operations without the cost or complexity of enterprise ERP deployments. Lynx360™ delivers enterprise capability on a platform that scales to your size and budget.
• Commercial & Professional Services
  Organizations managing skilled workforces, client engagements, regulatory compliance, and operational service delivery. Lynx360™ helps firms track who's qualified, what they know, and whether operational commitments are on track—especially in regulated industries like healthcare, energy, financial services, and engineering.

Why Lynx360™

• Single pane of glass — one portal, one login, one source of truth
• Microsoft-native — built entirely on Power Platform, Dynamics 365, and Dataverse within your existing Microsoft 365 tenant
• Deploy to any cloud — supports available for any Microsoft Cloud
• Configurable, not custom — adapt modules to your structure, policies, and workflows without heavy development
• Start with one, connect them all — deploy any single module independently, then expand into the full Lynx360™ experience as needs grow
• AI-ready architecture — Copilot Studio integration across every module with model-flexible design
• Accelerated delivery — solution accelerators deploy in weeks to months, not years
• Lower total cost of ownership — leverage your existing Microsoft investment instead of adding new vendors and platforms

Start Simple. Scale Smart.

Lynx360™ doesn't require a big-bang deployment. Most organizations begin with the module that solves their most immediate pain:

• Workforce gaps? Start with PeopleLynx™.
• Training compliance? Start with KnowledgeLynx™.
• Operational chaos? Start with OpsLynx™.
• Exercise coordination? Start with MissionLynx™.

Each module delivers standalone value on day one. As additional modules come online, they connect through the shared Lynx360™ data model—compounding value without rework.

Ready to see Lynx360™ in action? Contact us to schedule a demonstration →

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